Sue Burgess-Lock
Managing Director
Kalon Jaffray
Operations Manager
Connor Knight
Service Desk Manager
Alex Greenwood
Solutions Engineer
Callum Drake
Technical Support Engineer
Holly Carter
Technical Support Engineer
Alex Hare
Technical Support Engineer
Luke LaBouchardiere
Technical Support Engineer
Our Vision
“To earn and keep the trust of every business we serve.”
About Rejuvenate IT
At Rejuvenate IT, we do more than just fix computers—we empower businesses with seamless, high-performance IT solutions. As a full-service technology agency, we provide expert IT support, managed services, and telecom solutions to SMEs across the South West and beyond.
Our team of skilled technicians is always on hand to resolve software and hardware issues swiftly, keeping your business running smoothly. While our headquarters are in Bournemouth, Dorset, our reach extends nationwide, delivering reliable remote IT support and telecom services to companies across the UK.
We tailor our services to fit your needs—whether you need a trusted partner to call in times of crisis or a fully integrated IT department working as part of your team.
At Rejuvenate IT, we don’t just support your technology—we help your business thrive.
Our Company Values
Deliver Excellence - "If it's worth doing, it's worth doing right."
This isn’t about perfection – it’s about giving our absolute best in everything we do. Whether answering a simple help desk ticket or managing a complex IT infrastructure, we work to make it right. We take pride in our solutions and never settle for ‘good enough.'”
In Action
- Going the extra mile to document solutions for future reference
- Double-checking our work before marking tickets complete
- Staying updated with the latest tech developments
- Being proactive rather than reactive with IT issues
Care Deeply - "Their problem is our problem."
We’re not just fixing issues – we’re supporting real people and their businesses. We genuinely care about our clients’ success and our teammates’ wellbeing. When something goes wrong, we feel it. When clients succeed, we celebrate it. This isn’t just a job; it’s our commitment to making a difference.”
In Action
- Following up with clients after resolving their issues
- Checking in on team members during challenging projects
- Understanding how IT issues impact our client’s business operations
- Taking ownership of problems until they’re fully resolved
Respect Everyone - "Treat others the way you want to be treated."
Everyone deserves to be treated with dignity – clients, colleagues, partners, everyone. We listen before we speak. We acknowledge different perspectives. We’re honest in our communications. No office politics, no unnecessary drama.
Our Mission
"We'll take care of your Tech, so you can take care of business."
We impress our clients daily with our enthusiastic, knowledgeable team while strengthening our presence. Growing by two new clients monthly, we’ll ensure existing and new staff embody our values. Through ongoing team certifications and evolving our processes, we’ll continuously embrace automation to improve our service delivery and documentation.
Every team member will have a clear purpose. We will measure company results through our scorecard system. As we grow, exceptional customer service will remain our foundation. We’ll actively measure and adapt our marketing approach, ensuring it drives meaningful growth and strengthens our brand.
Reliable Technologies
Award Winning Customer Service
IT Peace of Mind
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