Gozney is a company known for producing high-quality, professional-grade cooking equipment, particularly focusing on gas & wood-fired pizza ovens for domestic and commercial use. Founded by Tom Gozney, the company has gained a reputation for its innovative designs and commitment to craftsmanship. Their products are used both domestically and in commercial settings, with a range of offerings including pizza ovens, outdoor ovens, and other cooking appliances. Gozney is recognised for its dedication to creating products that enable users to achieve authentic, restaurant-quality results in their own kitchens or outdoor spaces.
The Scope
Gozney came to Rejuvenate IT in 2019 looking to outsource their IT support requirements. Whilst the staff had a great level of technical knowledge, there were issues arising that were complicated and were taking up a lot of time to resolve. As Gozney were expanding at a fast rate, they knew these issues would continue to increase and they wanted an MSP that they could trust to handle them.
The Solutions
Initial Onboarding
Before executing any changes, Rejuvenate IT conducted thorough consultations with Gozney to understand their specific needs, growth plans, and technical requirements. This ensured that all solutions implemented were tailored to Gozney’s objectives. Our first priority was to stabilise the systems used by Gozney to guarantee functionality across all services. This was done swiftly by the Rejuvenate IT team and the issues that they had been facing were soon resolved.
Microsoft 365 Migration
Recognising the need for a more scalable and feature-rich platform, Rejuvenate IT led the migration process from Google Workspace to Microsoft 365. As Gozney were using the full suite offered by Google, this was quite a large migration and had the potential to be extremely disruptive to Gozney Users. Both Email and File migrations were handled with minimal disruption to the users and were completed in a timely manner. This transition provided Gozney with access to a broader suite of tools and services, empowering their teams to collaborate more effectively and efficiently.
Office Relocation
In 2022, Gozney came to Rejuvenate IT with plans to relocate their office to the top floor of Bobby’s in Bournemouth Town Centre. In collaboration with Gozney’s team and designers, Rejuvenate IT provided technical insights and recommendations for the layout and setup of the new office space. This included considerations for optimal network infrastructure placement, power distribution, and equipment positioning to maximise efficiency and productivity.
Rejuvenate IT took charge of setting up individual workstations for Gozney’s employees. This involved configuring desktop computers or laptops, installing necessary software and applications, and ensuring seamless integration with the company’s network and systems.
As part of enhancing the office environment, Rejuvenate IT installed and configured a Sonos sound system whilst also installing Yealink meeting rooms systems. This not only provided high-quality audio for entertainment purposes but also improved communication capabilities during meetings and presentations.
Recognising the importance of reliable internet connectivity for Gozney’s operations, Rejuvenate IT arranged for the installation of a leased line. This dedicated connection offered faster speeds, lower latency, and greater reliability compared to traditional broadband services, ensuring uninterrupted access to online resources and applications.
Rejuvenate IT managed the migration of servers from Gozney’s old office location to the new one. This involved careful planning, coordination, and implementation to minimise downtime and data loss, ensuring continuity of operations throughout the transition.
The Results
By providing comprehensive technical support and expertise across various aspects of Gozney’s operations, Rejuvenate IT played a crucial role in optimising their infrastructure, fostering growth, and positioning the company for long-term success in their new office environment.
With a solid foundation in place and Rejuvenate’s ongoing support, Gozney can confidently navigate the complexities of modern technology, focusing on innovation and driving their business forward. In this position of strength, Gozney is well-equipped to embrace future opportunities and continue their journey of success.
The Testimonial
“As the Operations Director at Gozney Group, I can attest to the invaluable role Rejuvenate IT played in our transition from Google Workspace to Microsoft 365 in 2021, as well as their pivotal assistance in the technical aspects of our new office design and relocation.
Rejuvenate’s seamless migration process from Google Workspace to Microsoft 365 was executed with precision and efficiency, minimising any disruptions to our operations. Their team demonstrated a profound understanding of our business needs and ensured a smooth transition, allowing us to seamlessly adapt to the new platform without missing a beat.
Moreover, their involvement in the technical aspects of our office design and relocation was instrumental in bringing our vision to life. From network infrastructure setup to hardware configuration, Rejuvenate IT provided comprehensive solutions tailored to our requirements, ensuring that our new office space was equipped with the latest technology to support our operations effectively.
As we have expanded into the US, China, and Australia, Rejuvenate IT have supported our non-UK based staff, allowing us to provide the same great level of IT support to all our partners.
Throughout both projects, and as we have expanded globally, Rejuvenate’s professionalism, responsiveness, and dedication to customer satisfaction were exemplary. Their team went above and beyond to address any challenges that arose, consistently delivering results that exceeded our expectations.
In summary, I wholeheartedly endorse Rejuvenate IT as a trusted partner for any organisation seeking top-tier IT services. Their commitment to excellence and dedication to customer satisfaction make them an indispensable asset to our business.” – Rick Bannister, CFO.
